Case studies

Opportunity

NRG Riverside is one of the UK’s largest specialist fleet management companies, offering short- and long-term truck rental, contract hire, fleet repair and maintenance services across nine sites nationwide. Operating in a specialist environment, the company’s success relies heavily on attracting strong candidates and retaining staff who have received a high degree of training and regular re-accreditation.

By previously offering only a basic package of salary plus pension the company was limiting its appeal in a tough recruitment market, but that situation has been reversed with the launch of a comprehensive new Reward and Benefits Strategy.

Outcome

Since launching in February 2022, Sage Employee Benefits has been used by an impressive 80% of workers and has supported the reduction on  staff attrition rate by 12%. In particular, the counselling and On Demand GP services have proved popular, with sick employees now calling On Demand GP that day for a consultation as part of the company’s Absence Policy. The diverse package of enhanced benefits has also become a key driver for attracting new talent.

Working in partnership with our expert consultants, NRG Riverside are set to launch the next phase of their benefits package - a new company-wide Award and Recognition scheme. With quarterly nominations and an annual winner across eight categories, this will enable employees to come together and recognise colleagues across multiple sites and help drive engagement with the scheme even higher.

"The OnDemand GP service is hugely popular and it has felt great being able to offer counselling and support to those in need. We are now looking forward to rolling out our new Recognition Scheme. This partnership has transformed our business."  Jenny Cook, People Services Director, NRG Riverside.