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Exciting News: Personal Group Finalist for Best App Technology at Cover Magazine's Customer Care Awards 2024

Posted on: Friday April 26, 2024 by Claire Harbord, Chief People Officer

We are delighted to share that Personal Group has been selected as a finalist in the highly esteemed category of Best App Technology at the prestigious Customer Care Awards, hosted by Cover Magazine. This recognition is a testament to our unwavering commitment to leveraging technology to overcome business challenges and enhance the overall customer experience. 

The Customer Care Awards are an exceptional platform that acknowledges the dedicated individuals who work tirelessly behind the scenes in the insurance industry. This includes the claims handlers, underwriting teams, online services, and marketing professionals who are instrumental in transforming and refining the customer journey. 

At Personal Group, we have revolutionised the landscape of app technology by introducing our flagship application, Hapi. This innovative platform has transformed how clients engage with their employee benefits and insurance solutions. Through Hapi, we have empowered our clients with a user-friendly and intuitive interface that grants them seamless access and management of their benefits. This level of convenience and control has enabled them to take charge of their own well-being and overall satisfaction. 

The Customer Care Awards ceremony will be held on Thursday, 27th June at the prestigious Marriott Grosvenor Square in London. We are eagerly looking forward to this wonderful celebration, where winners across various categories will be announced. This event promises to be a remarkable evening dedicated to applauding the remarkable achievements within the insurance industry. 

We extend our heartfelt congratulations to all the finalists, and we are incredibly proud to be recognised as a leading provider of exceptional app technology. Stay tuned for updates and further news as we strive to continuously innovate and amplify the value we bring to our customers. 

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