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Exciting News: Personal Group Finalist for Best App Technology at Cover Magazine's Customer Care Awards 2024

Posted on: Friday April 26, 2024 by Claire Harbord, Chief People Officer

We are delighted to share that Personal Group has been selected as a finalist in the highly esteemed category of Best App Technology at the prestigious Customer Care Awards, hosted by Cover Magazine. This recognition is a testament to our unwavering commitment to leveraging technology to overcome business challenges and enhance the overall customer experience. 

The Customer Care Awards are an exceptional platform that acknowledges the dedicated individuals who work tirelessly behind the scenes in the insurance industry. This includes the claims handlers, underwriting teams, online services, and marketing professionals who are instrumental in transforming and refining the customer journey. 

At Personal Group, we have revolutionised the landscape of app technology by introducing our flagship application, Hapi. This innovative platform has transformed how clients engage with their employee benefits and insurance solutions. Through Hapi, we have empowered our clients with a user-friendly and intuitive interface that grants them seamless access and management of their benefits. This level of convenience and control has enabled them to take charge of their own well-being and overall satisfaction. 

The Customer Care Awards ceremony will be held on Thursday, 27th June at the prestigious Marriott Grosvenor Square in London. We are eagerly looking forward to this wonderful celebration, where winners across various categories will be announced. This event promises to be a remarkable evening dedicated to applauding the remarkable achievements within the insurance industry. 

We extend our heartfelt congratulations to all the finalists, and we are incredibly proud to be recognised as a leading provider of exceptional app technology. Stay tuned for updates and further news as we strive to continuously innovate and amplify the value we bring to our customers. 

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Personal Group Shortlisted for Best Customer Experience Award at UK Customer Satisfaction Awards

We are thrilled to announce that Personal Group has been shortlisted for the Best Customer Experience Award at the UK Customer Satisfaction Awards. This prestigious event, celebrating excellence in customer service across the UK, will take place...

Posted on: 18 November 2024 by Joe Brown, Head of Customer Operations

Personal Group Makes the Cut as Finalists for Best Technology in Employee Engagement at Engage Awards 2024!

We are delighted that Personal Group has been recognised as a finalist in the Engage Awards 2024, under the category of Best Technology for Employee Engagement. This nomination highlights our dedication to transforming employee engagement through our innovative platform, Hapi.

Posted on: 27 September 2024 by Sarah Wootton, Inbound Marketing Manager B2B

Personal Group Hosts Inaugural Vulnerable Customer Forum 

We are proud to have hosted our first Vulnerable Customer Forum at our headquarters in Central Milton Keynes, which took place on 19th September.

Posted on: 26 September 2024

Speak to our experts about how Hapi can help drive employee value for your business.